Refund Policy

Refund Eligibility: Refunds are available for specific services as outlined in your plan agreement. Eligibility for refunds may vary depending on the nature of the service and the circumstances of your request.

Refund Process: To request a refund, please contact our customer support team via email or phone within the specified timeframe. Your request will be reviewed, and we may request additional information.

Refund Timeline: Approved refunds will be processed within 48 hours or 2 business days. The refund will be issued to the original payment method.

Service Cancellation: If you choose to cancel your subscription, you will retain access to the service until the end of your current billing period. No refunds will be issued for partial billing periods.

Exceptions: Certain services, such as one-time consultations or expedited processing fees, may not be eligible for refunds.

We are committed to providing a website that is accessible to all users, including those with disabilities.

Accessibility Standards: We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our standard for accessibility.

Accessibility Features: We implement features such as alternative text for images, keyboard navigation, clear and consistent navigation, and sufficient color contrast.

Ongoing Efforts: We are continuously working to improve the accessibility of our website. We conduct regular accessibility audits and incorporate user feedback.

Feedback: If you encounter any accessibility barriers while using our website, please contact us immediately. We will make every effort to address your concerns.

Assistive Technologies: We aim to ensure our website is compatible with common assistive technologies, such as screen readers and speech recognition software.

Contact Information: For accessibility-related questions or feedback, please contact us at info@myexcellentscore.com